Banquet Manager

Boutique Hotel in Yonkers, NY, We’re hiring a hands-on Operations Manager to lead day-to-day hotel operations and drive performance across all key departments. This is a high-impact leadership role where you’ll partner closely with ownership and the General Manager to elevate guest experience, team performance, and profitability.

What You’ll Own

Lead daily operations across Front Office, Housekeeping, F&B, and Engineering

Ensure seamless coordination between departments and consistent service delivery

Drive revenue growth while managing costs and improving operational efficiency

Handle guest experience, escalations, and service recovery

Coach, train, and develop staff to build a high-performing team

Review financials, budgets, and KPIs; implement cost-saving strategies

What We’re Looking For

5+ years of progressive experience in hotel operations or hospitality management

Strong leadership and team management capabilities

Proven ability to operate in a fast-paced, guest-facing environment

Solid problem-solving skills with a proactive, ownership mindset

Comfortable being on the floor and leading from the front