F&B High Limit Barback

• Reports To

F&B Beverage Shift Lead Job Summary Assist the Bartender in providing friendly and excellent service to every guest as well as keep the beverage area clean and stocked at all times. Ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to. Essential Functions

• Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Responsible for backing up the bartender(s) with their position responsibilities, which include maintaining a clean and organized lounge area at all bar locations.

Welcome guests upon arrival. Use guest names during interactions and remember their preferences. Thank guests, offer farewells and invite guests to return.

• Responsible for keeping all liquor, alcohol and other beverages fully stocked in all bars and assigned areas.
• Responsible for frequently transporting supplies and material to and from coolers and storage areas.
• Responsible for quickly refilling and restocking bar areas that run out of supplies and material.

Maintain a clean, sanitized and orderly work environment in accordance with health and safety standards including bar areas and storage areas. Ensure bar top is clean, clear of glassware and debris. Ensure ashtrays are clean and set in their appropriate location. Follow proper sanitation procedures at all times. Use personal protective equipment as required.

• Maintain soap and clean rags in each bartender's station.
• Restock and make sure bar areas do not run out of garnishes and mixes.
• Cut fruits to specification and prepare all condiment caddies; ensure bar areas do not run out of fruits or condiments.
• Ensure there is clean glassware at all times.
• Change, organize kegs, liquor storage shelves and soda bag-in-boxes as needed.

Check glass washer for proper chemical mixture. Soak and clean soda bag-in-box hoses and nozzles.

• Maintain par stock levels by placing orders for wine, champagne, beer, liquor and perishables at the beginning, during and at the end of each shift.
• Receive and deliver all products to appropriate outlet and stock in accordance with par levels.
• Organize, sweep, and mop bar areas and bar storage areas, clean reach-in coolers and organize liquor storage shelves.
• Refill ice as needed.
• Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner.

Abide by laws, policies and procedures pertaining to the service and sale of alcoholic beverages. Require evidence of age of any guest who appears to be under the age of thirty (30). Ensure responsible service of alcoholic beverages to all guests in accordance with standards.

• Observe guest behavior and cues to prevent intoxication and disorderly conduct.
• Promptly and professionally handle guest issues and communicate problems and concerns to management.
• Maintain knowledge of and provide guests with information about menus promotions, programs and various gaming options such as Slots, Poker and Bingo.
• Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Stock service wells, set up and break down service wells.
• Maintain a professional and neat appearance at all times.
• Display a courteous and friendly attitude to all team members and guests.
• Accurately record all sales in POS system and collect funds for all products sold.
• Demonstrate and promote KLEC core values and MAD skills.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property establ