Guest Service Agent - Hilton Garden Inn

The Hilton Garden Inn in Napa is seeking a full-time Guest Service Agent (Front Desk/Reception) to be able to work PM shifts, must be able to work weekends and holidays included if included in your regular shift.

Qualified applicants will have excellent and clear communication skills with a passion for customer service. Prior hotel front desk experience helpful.

Qualifications: • Up- beat pleasant personality with an ability to assist a wide variety of personalities • Ability to multi-task: answer phones, greet guests, direct people • A good knowledge of Napa County to assist guest with driving directions to wineries, restaurant recommendations, shopping, transportation, etc.

Responsibilities: • Greeting guests with a smile upon arrival or departure • Answering telephones, taking reservations, directions • Cashiering and Concierge services • Ability to fulfill guests requests such as wake up calls, forgotten amenities • Ability to listen to guest concerns and document any maintenance issues or special requests brought to your attention

Must be able to work holidays that fall on regular scheduled days.

Reneson offers great medical, dental, vision, life, 401k with matching, paid vacation, sick and holidays and Hilton worldwide discounts! Pay is $21.50 per hour.

Apply online at www.renesonhotels.com