Host/Hostess

Now Hiring: Host/Hostess — Mia’s Bakery (Brooklyn & UES Locations)

Mia’s Bakery is looking for a friendly, polished, and highly organized Hostess to manage guest flow and set the tone for excellent customer service. This is a fast-paced, front-facing role—you’ll be the first impression for every customer who walks through our doors.

We do not accept reservations, so managing the waitlist and seating flow is key. This isn’t a “stand and greet” role — it requires confidence, awareness, and strong communication with both customers and staff.

Responsibilities

Greet every guest warmly and professionally

Manage waitlists and table turnover without a reservation system

Communicate estimated wait times accurately and calmly

Maintain clear communication with servers, runners, and supervisors

Handle high-traffic weekends and holiday crowds with grace

Keep entrance area clean and organized

Assist with packaging takeout orders and answering phones when needed

Requirements

Must be composed, articulate, and confident in a busy environment

Excellent verbal communication and people skills

Able to work weekends, holidays, and early shifts as required

Professional appearance and demeanor

Bilingual (English/Spanish) is a plus

Compensation

Hourly pay based on experience + tips

Staff meals, training, and growth opportunities available