Servers and Bartenders

Job Title: Server and Bartenders

Department: Operations

Reports To: General Manager, Assistant General Manager

Company Overview

4 Star Restaurant Group is a Chicago-based hospitality company operating neighborhood-focused, from-scratch restaurants, including The Smoke Daddy, The Perch, Remington’s, Crosby’s Kitchen, Ella Elli, Frasca, and Tuco & Blondie. Our restaurants are friendly gathering spots and staples of their communities. We are passionate about genuine hospitality, exceptional food, and creating outstanding experiences for every guest.

Position Summary

Servers are key members of our front-of-house team, responsible for delivering exceptional, guest-first service in a fast-paced, team-oriented environment. We’re looking for individuals with strong communication skills, a warm and professional demeanor, and a passion for hospitality. Whether you're working brunch at Frasca or dinner at Smoke Daddy, your goal is the same: make every guest feel welcome, cared for, and eager to return.

Responsibilities

Live and promote 4 Star’s core values: Professionalism, Positive Attitude, Guest First, Quality/Excellence, Teamwork, and Integrity

Greet every guest with genuine warmth and professionalism

Take and enter food and beverage orders accurately and efficiently

Deliver food and drinks promptly, ensuring accuracy and guest satisfaction

Monitor tables and anticipate guest needs throughout their visit

Maintain cleanliness and organization of work areas, side stations, and assigned sections

Collaborate with teammates to create smooth and successful service

Maintain full knowledge of the menu, including ingredients, modifications, and specials

Handle guest concerns calmly and professionally, escalating issues as needed

Present checks, process payments accurately, and thank guests upon departure

Follow all food safety, alcohol service, and sanitation standards

Attend team meetings and complete required trainings

Qualifications

Minimum 2 years of serving experience in a fast-paced, high-volume restaurant setting preferred.

Excellent multitasking, communication, and hospitality skills

Familiarity with POS systems (Toast preferred) and reservation platforms.

BASSET and Food Handler certifications preferred (or willingness to obtain upon hire)

Availability to work evenings, weekends, and holidays

Team-first attitude, strong work ethic, and attention to detail

Physical Requirements

Ability to stand and walk for extended periods

Must be able to lift and carry trays or supplies up to 25 lbs

Frequent bending, reaching, lifting, and repetitive motions

Comfortable working in loud, busy environments, both indoors and outdoors

Possible exposure to food allergens, including nuts, gluten, dairy, soy, and shellfish

Equal Opportunity Employer

4 Star Restaurant Group is an equal opportunity employer committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.