VIP Lounge Representative

Biloxi, Mississippi The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a VIP Lounge Representative, you’ll deliver elevated, personalized service to our most valued guests creating seamless, memorable experiences. Apply today to be part of something exceptional! THE STARTING RATE: $16.28 per hour THE DAY-TO-DAY: Answer questions, facilitate guest reservations and verify if special requests/amenities were delivered. Ensure the VIP check-in/out process is efficient and flawless while facilitating an excellent working relationship between the property and the guest. Resolve guest bills with casino hosts for any additional food, beverages or show tickets. Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures. Open the VIP lounge daily by following department standards including but not limited to: running Opera reports for guest arrival and departure information and assigning rooms for VIP arrivals. Close the VIP lounge daily by following department standards including but not limited to: ensuring guest rooms are assigned, amenities sent, take prepared keys to the front desk, run next day arrival reports, forwarding phones and locking the VIP lounge. THE IDEAL CANDIDATE: Must be 18 years old or older. Must have High School diploma or GED. THE PERKS & BENEFITS: Wellness...