Nightlife Employees Jobs in Borgata

<p>Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Host of Customer Care, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us. THE DAY-TO-DAY: Assist guests with a wide variety of reservations, inquiries and/or concerns regarding their reservation(s) and experience Anticipate guest needs and engage guests to capture all possible up-sell and cross-sell opportunities to maximize revenue, and able to explain Resort offerings Multi-task while recording guest information into multiple reservation systems, ensuring maximum data integrity and accuracy Secure and process advance deposits or payment in full when making reservations Collaborate with Accommodation Managers to evaluate individual performance and make improvements where the need has been indicated Answer escalated telephone calls and analyze the situation to determine proper course of action; decisions may include approving or denying a complimentary based on a more thorough player evaluation or collaborating with property personnel for a solution May handle Front Desk tasks as it relates to folios, room assignments and escalated service requests Perform other job-related duties as requested THE IDEAL CANDIDATE: High School Diploma or GED Required 1&#43; Years of Prior...</p>

<p>Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: It is the primary responsibility of the Host Person to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information. THE DAY-TO-DAY: Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant Greet guests promptly as they enter the restaurant Answer phones, keep accurate count of reservations and handle reservation book Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them Monitor and maintain...</p>

<p>As a VIP Host at MGM Resorts International, you will be responsible for creating an exceptional experience for our high-profile guests. This role involves managing guest lists, coordinating with beverage and security staff, and ensuring all VIPs receive personalized attention and service. You will be the primary point of contact for VIP guests, addressing their needs and resolving any issues to maintain the highest standards of hospitality.</p>

<p>Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Make a difference every day as a Security Officer. You'll help maintain a safe and secure environment, respond to emergencies, and protect people and property through proactive intervention and quick decision-making. THE DAY-TO-DAY: Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees. Act as a first responder in emergency situations, render appropriate first aid to injured persons and following established protocol for reporting injuries. Monitor alarm system and surveillance cameras. Perform gaming drops/transactions, including carrying drop boxes and chip carriers. Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios. Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences. Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures. Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment. Maintain proficiency in the use of all assigned equipment. THE IDEAL...</p>